Shipping & Returns

Shipping

Free Ground Shipping On U.S. Orders Over $199!
Free Shipping does not apply to back orders, expedited (upgraded) freight charges or any international orders.

Fashion Your Wedding ships orders via UPS or US Postal Service. Orders generally ship within 1- 2 business days if items are in stock. Orders requesting same day shipping must be received by 2pm PST for UPS. Due to fluctuating pick up time for US Postal Service parcels, same day shipping cannot be guaranteed. If your order includes items which must ship the same day, please contact us to verify availability. 


UPS Service in the U.S.  includes Ground, Two-Day, Three-Day, Overnight Economy (afternoon delivery), Overnight (morning delivery - where available). Overnight orders shipping on Friday will arrive on Monday unless customer selects Saturday delivery. UPS Saturday delivery is not available to all addresses. Please email or call to verify availability. UPS requires a street address and will not deliver to a PO Box. 


US Postal Service (within the U.S.)  Priority Mail (2-3 day delivery) or Express Mail (1-2 day delivery). Postal delivery dates vary depending upon the specific address. Postal Service may only be able to guarantee the date ranges set forth above (i.e. not a specific arrival date). Delivery dates for Priority or Express may not be guaranteed to all addresses. Any freight carrier surcharges (such as change of address, incorrect address, refused or undeliverable packages, etc.) will be the sole responsibility of the customer.

Date Required Items: If a "Date Required" item" is on back order and/or if your chosen shipping method will not guarantee delivery by your date required, Fashion Your Wedding will contact you.  If we are unable to reach you, your order will ship as per the method you have selected and/or may have to ship with a back-order. 


Actual Shipping May Vary: In the event that actual shipping charges exceed those shown upon checkout, Fashion Your Wedding will contact you.


Incorrect Addresses: Customers are responsible for all freight charges on parcels shipped to incorrect addresses provided to Fashion Your Wedding. 

Please note that we are not shipping orders outside of USA at this moment. If you would like us to ship outside of USA please contact us with details.

 

Returns:
Allowable returns as defined below will be repaired, replaced or credited by Fashion Your Wedding.

Shipping Errors and/or Damages:
Please report any shipping or invoice errors on the part of Fashion Your Wedding or any damaged merchandise within seven (7) days of receipt. For health reasons, no claims will be allowed except for manufacturer defects and/or any merchandise which has been worn. For date sensitive orders, please report any damages on the date of receipt of order to allow time for any necessary corrections. Fashion Your Wedding is not responsible for any expedited shipping charges on order corrections if the error or damage is not reported immediately. Fashion Your Wedding will issue a store credit (not a refund) for allowable returns.

Manufacturer Defects:
Fashion Your Wedding will replace or repair any items with manufacturer defects up to 30 days from the date of invoice. Only if an item cannot be replaced or repaired will a credit be issued. After the 30 days, Fashion Your Wedding will have sole discretion whether or not an item is returnable.

Customer Errors:
There will be a 15% restocking fee on any allowable returns that are not due to Fashion Your Wedding error. All shipping charges relating to returns and/or corrections not due to Fashion Your Wedding error are the sole responsibility of the customer. 

Corrections:
Orders will be corrected as soon as possible and may, where appropriate, include a prepaid self-addressed envelope or UPS return label to Fashion Your Wedding for your convenient return to us of any damaged or incorrect product. Please be sure to alert us if your order correction is date-sensitive - otherwise it will ship with your next order. Corrections of international orders will ship with your next order.

Measurements and Colors:
Due to manufacturing and/or dye lot variations, Fashion Your Wedding is not responsible for products that vary slightly from descriptions, measurements or photos. 

Freight Credit:
Freight credit on damaged merchandise returned to Fashion Your Wedding will be limited to actual UPS or USPS published rates for non-expedited shipping.

Non-Returnable Items:
Special orders, Hand-Crafted Items and Colored Gloves (other than White, Ivory or Jet) are not returnable. For custom-made jewelry, we recommend purchasing our color samplers to ensure proper color match. We have additional color charts not shown on our site - please email us for information.

Items Sold As A Set:
Iems sold as a set must be returned as a complete set or no return can be allowed.